Privacy policy
Effective 2026-07-20 · firmary.app
Scope
This policy explains how Firmary, LLC handles information collected through this website, early-access requests, and Firmary transactional text messaging. Firmary is a pre-launch practice platform for accounting firms.
Information we collect
Early access. If you request early access, we collect and store the email address you submit.
Text messaging. If you enroll in Firmary text messaging, we collect your mobile phone number, your consent and opt-out records, and information associated with message delivery, such as delivery status and opt-out status.
Website delivery. We do not use analytics trackers or advertising pixels. Our hosting provider may process basic request information, such as IP address and browser details, to deliver and secure the site. Fonts and site code are served from this domain.
How we use information
We use an early-access email address to manage the request and send an invitation when access is ready. We do not add it to an advertising list.
We use mobile information to send account and workflow notifications, customer-support messages, security alerts, and one-time verification codes that you have requested or authorized. Message frequency varies based on account activity.
Messaging disclosure
Text Messaging and Mobile Information
Firmary may provide mobile information to service providers that help us operate the messaging service, including communications platforms such as Twilio and mobile carriers. These providers may use the information only to deliver and support Firmary’s messaging services.
We do not sell mobile information. We do not share mobile phone numbers, SMS consent records, or opt-in information with third parties or affiliates for their own marketing or promotional purposes.
You may withdraw your consent at any time by replying STOP. Reply HELP for assistance or contact support@firmary.app. Message and data rates may apply, and message frequency varies based on account activity.
Service providers and retention
Cloudflare hosts this website and stores early-access submissions. Twilio and telecommunications carriers process mobile information when Firmary messaging is operational. We retain information only as long as reasonably needed to provide the relevant service, document consent and opt-out choices, comply with law, and resolve disputes.
Your choices and contact
You may ask us to delete your early-access email or contact us with a privacy question at support@firmary.app. To stop Firmary text messages, reply STOP. Material changes to this policy will be dated on this page.